GSC number means Guarantee Services of Citizen number. GSC numbers are now mandatory on each certificate issued at Sakala counters. This is to eliminate the involvement of middlemen in the Sakala mission.Under the Karnataka Sakala Services Act, citizen-related services have to be delivered within a stipulated time. This began in March 2012 with 151 services from 11 departments. As of now, Sakala covers 852 services from 73 departments. The services include producing FIR copy, birth and death certificates, tax clearance certificates, re-totaling of marks in examinations, caste certificates, driving licenses, senior citizen cards, khata transfers, house plan documents and income certificates among others.
Sakala Mission administrator K Mathai said he had submitted various reports on irregularities at Sakala to the Chief Secretary. He had mentioned about middlemen and corruption at various government offices.
Mathai said, “Though there is a stipulated time for each service, the middlemen at Sakala counters would assure citizens the services in much lesser time by collecting bribes. People would go to these middlemen to get the services at the earliest. This is why we did not get many applications.”
“At some places, there were no Sakala counters. The middlemen would take the money and issue certificates. I had brought this to the Chief Secretary’s notice.” Based on his report, a meeting was conducted in January where they decided to make GSC numbers mandatory on each of the certificate issued at Sakala counters. A government order was also issued. The certificates or documents issued without a GSC number will be invalid. Action will also be taken against the official concerned if the certificate is issued without the GSC number.
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